About Us

Costley and Partners were founded in 2003 with originally 4 Partners who all worked in the legal profession within the local area prior to the Partnership being formed, with a passion to deliver excellent professional legal advice to the local community and beyond.

The 3 remaining Partners and their experienced legal team are still as committed today in providing the best legal advice, tailor made to their large and expanding client base in all areas of Criminal Law, Children and Family Law, Wills and Probate and Conveyancing matters.

Complaints

We hope that you do not have cause to complain. In the unlikely event that you do wish to complain you should direct your complaint in the first instance to the person having conduct of your case. Please do not wait until a matter becomes serious. If you continue to be unhappy then please write to Mr Andrew Costley, Partner, also at 93 Cardiff Road, Caerphilly, CF83 1WS, who will attempt to resolve the matter to your satisfaction.

We have 8 weeks to consider your complaint. If we have not resolved it within this time or you are not satisfied with or handling of the complaint you can ask the Legal Ombudsman to consider the complaint. You can contact the Legal Ombudsman at PO Box 6806, Wolverhampton WV1 9WJ or by telephone 03005550333 or email - enquiries@legalombudsman.org.uk